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Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of really hearing you. Here are a variety of ways to approach this simple strategy.

Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

This 5-session telecourse recording is designed to support you in learning what makes giving and receiving feedback challenging and how you can turn these experiences into opportunities for learning, connection, and effective functioning.

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

This telecourse recording is for anyone wanting to integrate empathy into his/her life in a more natural, authentic way.

Join CNVC Certified Trainer Jerry Koch-Gonzalez, Greg Rouillard and Certified Dynamic Governance (Sociocracy) Consultant John Buck for this six-session course recording to learn how to transform your method of meeting facilitation. Many NVC organizations have begun using sociocratic tools, including circle meetings and decision making by consent, with satisfying results.

Watch Jim and Jori Manske in this video as they share three key learnings about collaborating effectively.

In Yoram’s 2021 course, participants delved deeper into their NVC practice so they were better prepared to meet conflict head-on. In this 5-session series, Yoram explores: the power of empathy to change the trajectory of heated conversations embracing the internal conflicts of the different parts of ourselves how to approach differing views peacefully the use of NVC to help let go of judgments how to confidently ask for what you want

In healing reactivity try identifying your most common complaints, wishes, or requests. Or when you tend to defend, justify, get angry, or protect. Find the tender needs. You can recall when you experienced deep nourishment of that need. Several times a week nourish your tender needs. Be clear about the strategy to address needs by answering key questions. Read on for more.

Unhook from a reactive dynamic, by staying with your needs and requests, and release attachment to outcome. Start by shifting your attention from the other person to get clear on what's true for you. Read on for strategies to transform reactivity, possible boundary setting behaviors, typical signs of escalation, and more.