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Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Trainer Tip: When someone is in pain and lashing out, might be a time when empathy is needed most. Empathizing in these moments can be very challenging. Mary offers a few words of ecouragement for these situations.

Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Trainer Tip: Mary explains how Nonviolent Communication, a process that distinguishes needs from strategies is also itself, a strategy.

Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Trainer Tip: The question is not what other people think of you, but what you think of yourself. Who are you, really? Take a moment to consider what you value.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.