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Trainer Tip: When have you responded in a way you didn’t want? How could you have handled that situation differently? What would have better met your needs? Try not to judge your behavior, but learn from it. Each time we review our actions, we can learn something, become more adept at new skills, and come closer to our ideal. We can do this with the learning curve of practicing translating people’s words into feelings and needs.

Shared story has been a way for groups to unite in opposition to a common enemy. But more divergent and virulent beliefs/stories swirl through the internet and social media, facilitating people to polarize against one another. So notice when you're caught in a polarizing story; try shifting focus to observing your mind; somatic presence; underlying commonality; consciousness as universal need, energy, and spaciousness; and the natural compassion and generosity that flow from this.

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking we are truly empathic listeners.

Robert's passion was in the spirituality of the Nonviolent Communication (NVC) process. He saw NVC both as a process that helps people connect more authentically with themselves and others, and as a spiritual practice and way of living. The worldwide NVC community mourned when Robert died in 2021. He left behind a legacy of work that emerged from a lifetime of inquiry into the intersection between spirituality and human communication.

We can use anger as an important signal to let us know that we perceive a threat to a universal need or value, directing our attention to something so that we can take effective action, and avoid harmful thought patterns. For example, instead of dwelling on a "should," focus on addressing unmet needs through boundaries and effective communication.

"Falling out of love" is a misleading concept that can lead to feelings of helplessness in relationships. The initial intense phase of love gradually gives way to the need for intentional effort and communication. Unrealistic relationship expectations can erode connection, causing the perception of falling out of love. To address this, we can ask key questions and seek clarity to attend to unmet needs and maintain a healthy connection.

Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all needs?” or, “What can I contribute now?”

When a person of color (A.K.A. a person from the Global Majority, or GM) tells a marginalization story that triggers a defensive response from a white participant in a group, to foster awareness and healing, leaders can address the white person's distress with empathy, highlighting the common dynamic of prioritizing white pain. From there, leaders can offer GM participants opportunity to share their experience and make requests of the group.

In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.

How can you remember to use the skills and consciousness of NVC in the heat of the moment? 

Jim and Jori Manske will show you how in these recordings from their 2018 course!

They teach that when and how you address the conflicts that emerge in your everyday life matters! By slowing down and considering the state of your resources before engaging in a conflict, you increase the likelihood of discovering a solution that dissolves separateness and enhances the connection and compassion you long for.