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Trainer Tip: Mary offers a perspective on how to know if our need for honesty is being met.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Trainer Tip: When someone is in pain and lashing out, might be a time when empathy is needed most. Empathizing in these moments can be very challenging. Mary offers a few words of ecouragement for these situations.

Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

Trainer Tip: Giving up on blame and taking responsibilty for our choices is immensely empowering. Mary offers a tip for growing in this direction.

Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Often when someone else does something we don't like, it's easy to blame the other person. After all, we have all been trained to focus on fault when needs are not met. What can we do to shift that pattern?