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Jori and Jim Manske offer a process they call "The Zero Step," encompassing the characteristics of warmth toward self and other, care for the vitality of both yourself and other(s), wonder/interest, vulnerability and empathy, which leads directly to connection requests and an openness to outcome.

Listen as Miki works with participants. Topics: how small requests serve interdependence; NVC process vs purpose; how to respond when empathy is used to create distance; coping with verbal aggression, and more!

Join CNVC Certified Trainers Jim and Jori Manske for this session that will help you minimize your reactivity and live in greater choice.

Gitta Zimmerman’s 2016 workshop for street workers focused on mediation and entrepreneurship.

Trainer Tip: Have you ever noticed that some of your behaviors ensure that your needs for peace and relief won’t be met? Take judgments for instance. The more we have, the less peaceful and happy we feel.

Trainer Tip: All people long for understanding. It is such an easy thing to give, yet rarely do we see its importance in creating peace of mind.

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.

In the face of needs that are still hungry to be satisfied, we can expand our view, plus generate ideas and creativity that can find new paths forward.  Try these tips to transform our complaint into commitment for a change in strategy that works with needs...

Turn feedback into a path for learning and growth by understanding what makes it challenging.