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Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking we are truly empathic listeners.

Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the spiritual being in everyone—even yourself.

What does nonviolence have to do with group facilitation?

Miki Kashtan believes that nonviolence is a way of being and living that orients us in all our thoughts, words and deeds toward the integration of truth, love and courage. All nonviolent individual and collective actions are aimed at preserving what serves life and challenging what does not. Facilitation is one clear path for bringing nonviolence to the world!

How can we act now, as facilitators, as if the world of our dreams, the Beloved Community, is already in place?

Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs can be met.

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

Join Jim and Jori Manske in a thought experiment exercise designed to help us become more aware of our conditioning, allowing us to make more conscious and connected choices in the face of conflict.

When bullying occurs, if we do our own healing, our brains can become more sharp and present and willing to take action to connect and to begin to shift and mitigate the harm that trauma does in our world. We can reduce trauma inflicted upon others when we recognize the patterns of abuse and bullying, hold zero tolerance for it, bring in support for both sides of the conflict, and take action to effect systemic change. Read on for more.

For us to have a more peaceful world and relationships, growing our skills to engage interdependently is key. An interdependence-oriented person may choose to attend to both inner factors and outer factors that affect their own and others' experiences. Unfortunately, this is likely to be misunderstood by independence-oriented people as enmeshment -- and this is where conflict emerges. Read on for more.