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  1. Choosing Whom We Empathize With

    Choosing Whom We Empathize With

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/24/2019

    Trainer Tip: One of the basic philosophies of Nonviolent Communication is valuing everyone’s needs equally. That means that you consider your needs to be equal to another person’s needs. If someone asks you for empathy, and you choose to empathize at you own expense, you're not living in a Nonviolent Communication consciousness. Be aware of your own needs today when someone asks you to be their emotional support.

  2. Clarifying Our Needs

    Clarifying Our Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/2/2019

    Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

  3. Prevent Misunderstanding--One Simple Strategy

    Prevent Misunderstanding--One Simple Strategy

    Elia Paz

    Articles · 2 - 3 minutes · 10/9/2019

    Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of really hearing you. Here are a variety of ways to approach this simple strategy.

  4. Meeting Our Needs

    Meeting Our Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/11/2019

    Trainer Tip: Discovering the unmet needs is only a starting point. The other part is to understand what it will take to meet that need, and make a request that will accomplish this. This way, we can resolve situations before they escalate. Everyone benefits when we are clear about what we would like.

  5. Meeting Our Need for Support

    Meeting Our Need for Support

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/20/2019

    Trainer Tip: Asking for support may feel awkward and uncomfortable. In these moments, we may forget that everyone needs support. We may also forget that there may be many options available to us, even if what's available isn't our preferred source of support.

  6. Needs-Based Negotiation

    Needs-Based Negotiation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/29/2019

    Trainer Tip: When we create situations that value one person’s needs at the expense of another, we open the door for someone to lose. Instead, look to see if you can speak openly and honestly, value the other person’s needs, and create solutions that value all stakeholder needs.

  7. Engage Your Curiosity

    Engage Your Curiosity

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/8/2019

    Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

  8. Appreciation vs. Approval, Compliments or Praise

    Appreciation vs. Approval, Compliments or Praise

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/17/2019

    Trainer Tip: When we acknowledge our met needs, rather than labeling the other person as good or bad, we achieve a clarity of mind that deepens our connection to ourselves and other people.

  9. Getting Started

    Getting Started

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/5/2022

    Trainer Tip: Identify one goal and take one small step toward achieving it today. It doesn’t matter how much or how often. The reward is in taking the first step, and then the second and third until you’ve attained your goal.

  10. Faux Feelings (Judgements) Handouts and Cards

    Faux Feelings (Judgements) Handouts and Cards

    Katrina Vaillancourt

    Learning Tools · 5 - 7 minutes · 12/1/2024

    We typically think of certain words as feelings when they can be judgements (eg. “abandoned”). Hidden within evaluative/judgement words are true feelings and needs (eg. if we think we’re abandoned we may feel lonely or hurt, and want togetherness or belonging). With this handout discover more hidden feelings and needs within the judgements that sound like feelings. Then download the card deck to further practice and learn.
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