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Ingrid guides parents to navigate everyday parenting challenges using the NVC model, such as the behavior of a frustrated child, a messy room, transition times and a child who collapses when things don't work out as she had hoped.

Learn to pause before reacting and gain practical tools to meet conflict with compassion.

When we're on the receiving end of pain-stimulating assumptions, a microaggression, or prejudice --when we're reactive and resultingly have self-doubt, guilt or shame in ourselves-- is it possible to be intensely authentic while holding care for everyone in the situation? Can we effectively do this even as a third party witnesses to these things? Self-empathy, empathy, and a commitment to authenticity have become essential tools I need to keep sharpened in my toolbox if I am to show up and do the work I value in this world.

Ask the Trainer: Guidance for NVC groups on when and how to make requests, especially negative ones.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.

Trainer Tip: Instead of trying for perfection, let’s try safe experimentation: Acknowledge that whenever we try a new behavior, it’s bound to take us a few times before we get it right. Read on for how we can do this. We'll use learning empathy as an example.

How we treat ourselves when we fall short of our own ideals, desires and hopes can profoundly affect the quality of our lives. Learn how to identify your triggers and reactions, to mourn falling short, and to practice self-connection and self-empathy. 

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater connection, creativity, and well-being.

Explore how NVC supports mediation and conflict resolution in this engaging course recording.